In July, the San Diego Union-Tribune reported, a Qualcomm shareholder sued the company's corporate directors for failing to appoint any Black individuals to board or executive positions. Qualcomm Announces Expiration of Registered Exchange Offer for Notes Issued in Connection with Prior Private Exchange Of... Qualcomm Announces Expiration of Registered Exchange Offer for Notes Issued in Connection with Prior Private Exchan.... Qualcomm is the world’s leading wireless technology innovator and the driving force behind the development, launch, and expansion of 5G. When we connected the phone to the internet, the mobile revolution was born. Mollenkopf continued, “On behalf of the Executive Committee, I would like to thank Michelle for her decades of contributions and leadership. And that momentary discomfort is worth it. Get it now on Libro.fm using the button below. Cristiano R. Amon. Ace joins Qualcomm with nearly 20 years of human resources experience, having served most recently as the chief human resources officer at Dexcom, a San Diego-based medical device company, where she was a member of the executive leadership team and led all aspects of HR. Qualcomm Incorporated includes our licensing business, QTL, and the vast majority of our patent portfolio. A look into the tech transformations underway at the world's largest companies. Qualcomm Incorporated includes Qualcomm's licensing business, QTL, and the vast majority of its patent portfolio. How to Play. Prior to Dexcom, Ace served as the EVP of global HR at Orexigen Therapeutics, the Business Integration Leader for Royal Philips’ HealthTech acquisition of Volcano Corporation, the EVP of global HR at Volcano Corporation, and held various HR executive roles at Life Technologies. Chipmaker company Qualcomm Technologies on Monday launched Snapdragon 480 5G Mobile Platform -- the first 4-series mobile platform equipped with 5G -- for affordable devices. Checking your biases during the hiring process is one way to cultivate workplace diversity and inclusion. Qualcomm products mentioned within this press release are offered by Qualcomm Technologies, Inc. and/or its subsidiaries. ©2021 Qualcomm Technologies, Inc. and/or its affiliated companies. Designs test plans, scenarios, scripts, or procedures. "Before that lawsuit even came about," Ace said, Qualcomm's board was really "taking to heart" the mission of creating a diverse workforce and board of directors. This role is responsible for compensation-related activities in support of the Americas region at Qualcomm. Mollenkopf informed the Board of his decision to retire as CEO following 26 years with the Company. Qualcomm has unveiled a new chip for speeding up artificial intelligence work, aiming to diversify beyond its stronghold in mobile phone chips Qualcomm announced its intent to acquire NXP Semiconductors for $47 billion in October 2016. Qualcomm believes the first smartphones to pack the 3D Sonic Sensor Gen 2 will hit the market shelves in early 2021. - Coaching and consulting leaders and managers with various management issues. After all, it's easy to talk to people who've had the same life experiences and get where you're coming from. Sterling joined Qualcomm in 1994 and throughout her tenure has provided HR leadership, strategy and support to nearly all areas of the company, including manufacturing, corporate functions and business divisions, as well as new and emerging businesses. Qualcomm Incorporated includes Qualcomm's licensing business, QTL, and the vast majority of its patent portfolio. "It's absolutely human nature" to see that a job candidate worked at McKinsey just like you did, and get excited about bringing them onto your team, Ewing said. since, “No Rules Rules: Netflix and the Culture of Reinvention”. Did that mean they were weak or did not deserve to hold a leadership position? Qualcomm Technologies, Inc., a wholly-owned subsidiary of Qualcomm Incorporated, operates, along with its subsidiaries, substantially all of Qualcomm's engineering, research and development functions, and substantially all of its products and services businesses. “Heather’s experience aligning a company’s strategic priorities with its people and operations will be valuable as we continue advancing through what we believe is the most significant growth opportunity in Qualcomm’s history.”Â. She will join Qualcomm’s executive committee and report to Qualcomm CEO, Steven Mollenkopf. Ace said she wants to build the strongest team possible by hiring people with diverse perspectives. The report also outlines some of Qualcomm's commitments to diversity and inclusion, such as partnering with Melinda Gates' investment firm Pivotal Ventures and other tech employers to double the number of Black, Latinx, and Native American women receiving computing degrees by 2025. ... Amon joined Qualcomm in 1995 as an engineer and rose to the role of president in 2018. Natalie Gagliordi 1 hr ago. Qualcomm is a highly successful technology company which focuses on many technologies embedded in the cellular telephone industry. Prior to joining Qualcomm, she held HR leadership roles at several key organizations across verticals. Activity as well as other partner offers and accept our, Visit Business Insider's homepage for more stories. "Homogenous teams just feel more effective," write social psychologist Heidi Grant and her collaborators in the Harvard Business Review. Natalie Gagliordi 1 hr ago. Empirical evidence supports Ace's observations. Qualcomm Incorporated includes Qualcomm's licensing business, QTL, and the vast majority of its patent portfolio. As per the report, 45% of HR leaders struggle to develop effective midlevel leaders and more than one-third struggle to develop effective senior leaders. ), As for Ace, she spends interviews thinking about how the candidate might contribute to her team. APPROACH: The Qualcomm HR leadership, together with the leaders of the internal women’s professional groups, worked with DTG to define a design thinking model for engaging … (Qualcomm plans to release a report with updated numbers in late January 2021.). Qualcomm Incorporated includes Qualcomm's licensing business, QTL, and the vast majority of its patent portfolio. She holds a bachelor’s degree in Law & Society from the University of California, Santa Barbara, and a JD from Santa Clara School of Law. As per a recent Gartner survey, 46% of HR leaders report that their employees lack the skills that are necessary to drive future performance. Qualcomm Inc on Friday received a license from the U.S. government to sell 4G mobile phone chips to China's Huawei Technologies Co Ltd, an exemption t.. At the two-day long virtual event, Qualcomm’s president Cristiano Amon along with global industry leaders, including SVP and GM mobile, compute, and infrastructure Alex Katouzian, and director of product management, Lekha Motiwala took the virtual stage to unveil the Snapdragon 888 mobile platform for next-generation of 5G smartphones. SAN DIEGO, Jan. 13, 2021 /PRNewswire/ -- Qualcomm Incorporated (NASDAQ: QCOM) today announced that its subsidiary, Qualcomm Technologies, Inc., … Executive Vice President of Human Resources, Michelle Sterling to Retire after 25 Years. References to "Qualcomm" may mean Qualcomm Incorporated, or subsidiaries or business units within the Qualcomm corporate structure, as applicable. The technology industry isn't exactly known for diversity and inclusion. At a time when leaders across industries are vowing to prioritize diversity and inclusion, Ace's strategy is a very tactical way for hiring managers to make good on that promise. Last Name. According to the NHS the two, which have been developed by Pfizer/BioNTech and Oxford/AstraZeneca, will require each individual to have two doses, with the final one due to take place 12 weeks after the first. Sign up for Innovation Inc. By clicking ‘Sign up’, you agree to receive marketing emails from Business Insider Qualcomm Incorporated announced the appointment of Heather Ace as executive vice president of human resources. At Dexcom, she was a member of the executive leadership team and led all aspects of HR. She has been a valuable business partner and advisor to me and many leaders across the company and was critical in supporting our workplace and advancing our people practices for more than 25 years of technology transformation.”. Diversity facilitates creativity, healthy debate, and having to prove that your ideas are viable. "Efforts have been underway for a couple of years," she added, "but we're not done. HR leaders need to constantly reexamine workforce planning, emerging skills, the impacts of artificial intelligence, the employee experience and so much more as business disruptions reset key work trends - many irreversibly. The candidate is probably thinking and behaving just like she does, which is why "everything they're saying feels like magic.". Just 19.7% of employees and 16.4% of managers are women. Lauren Rivera, a professor at Northwestern University's Kellogg School of Business who studies this "I like people who are like me" hiring phenomenon in the workplace, put it this way in a New York Times op-ed: "It is easy to mistake rapport for skill," even when you haven't assessed the person's skill level in any objective way. Lee Hecht Harrison helps companies simplify the complexity associated with transforming their leadership and workforce so they can accelerate results, with less risk. Degreed, the workforce upskilling platform, has launched Degreed Career Mobility to enable both HR leaders and … At the team level, working with people who are different from you yields stronger final products than working with people who are more similar. Westfield Health’s research with over 400 HR leaders has found that almost a third (31%) of those asked said a lack of buy in from senior leaders was the biggest barrier to implementing wellbeing strategies, ahead of limited budgets (25%) and even a lack of time (12%). A 2017 analysis from the Kapor Center for Social Impact, which surveyed roughly 2,000 employees who recently left a tech job, found that 57% said they would have stayed if their company had tried to create a more fair and inclusive workplace. Speaking to HR magazine, Sophie Forrest, founder and managing director of HR support company ForrestHR, said HR should inform staff of the benefits the vaccine could offer. Qualcomm is the world’s leading wireless technology innovator and the driving force behind the development, launch, and expansion of 5G. When we connected the phone to the internet, the mobile revolution was born. General Summary: Develops, creates, and modifies general computer applications software or specialized utility programs. Today, Heather Ace is the chief HR officer at tech giant Qualcomm — which employs about 41,000 people globally — and she approaches hiring with an entirely different mindset. Rate 5 stars Rate 4 stars Rate 3 stars Rate 2 stars Rate 1 star . Materials that are as of a specific date, including but not limited to press releases, presentations, blog posts and webcasts, may have been superseded by subsequent events or disclosures. Qualcomm Incorporated includes Qualcomm's licensing business, QTL, and the vast majority of its patent portfolio. That's why, when Ace interviews candidates today, she looks specifically for people who think differently than she does — which might mean that she doesn't click as easily, or as immediately, with them. Qualcomm announced that its Board of Directors has unanimously selected Cristiano Amon to succeed Steve Mollenkopf as CEO, effective June 30, 2021. Writing in the Harvard Business Review, professors Joeri Hofman and Timothy Judge argue that hiring managers should be looking to see how a candidate's personal values — not personal characteristics — align with the organization's. Michelle Sterling, executive vice president of human resources who has worked at Qualcomm for 25 years, is retiring. Major changes in macro factors such as customer behavior and government regulation, and micro factors such as organizational strategies and policies have significantly … And a candidate with a fresh perspective, she said,  is "going to add a lot more to my team than just all of us who think the same.". The empowER community was inspired by the HR Acuity Employee Relations Roundtable, a one-of-a-kind forum that brings together senior employee relations leaders … Can you name the Qualcomm Stadium Career Home Run Leaders? “We are pleased to welcome Heather to the team,” said Steve Mollenkopf, CEO, Qualcomm. That means they might not "click" immediately in an interview. In order to build a strong leadership front, HR should experiment with a “complementary leadership” model that partners leaders together to share responsibilities based on complementary skill sets. Qualcomm names Cristiano Amon as CEO. Heather was also a partner at Gray Cary Ware & Freidenrich (now DLA Piper), where she practiced litigation and employment law, specializing in mergers and acquisitions. Prior to joining Adobe in 2017, John was CAO and Global Controller at Qualcomm, where he managed a global team leading core financial functions for the company. Subscribe to our newsletter for the latest content on the future of work. For business leaders: Develop an ongoing relationship with HR leaders on talent, leadership, and workforce planning initiatives. Read more: Qualcomm's HR chief radically changed her mind about the best way to hire. Cristiano R. Amon has served as President, Qualcomm Incorporated since January 2018. Develop a business unit-specific leadership strategy, aligned to the company’s overall leadership strategy. ", According to Qualcomm's 2019 report on corporate responsibility, 1.5% of employees and 1.3% of managers are Black. One way the company has successfully met this challenge over the years is by promoting managers internally at all levels of the organization. Qualcomm is upgrading one of its in-display fingerprint sensors. Leaders at Qualcomm recognize 360-degree feedback as … Research suggests that people from diverse backgrounds have to "contort" their behavior to fit the expectations of the majority group. Focusing on the role of HR leaders within the organization, Gartner highlighted five future job decisions that must be made in 2021 if a company wants to recover from the COVID-19 pandemic. Here's why she sees it as a red flag when she's 'clicking' with someone during the interview process. Qualcomm Technologies, Inc., a wholly-owned subsidiary of Qualcomm Incorporated, operates, along with its subsidiaries, substantially all of Qualcomm's engineering, research and development functions, and substantially all of its products and services businesses. ©2021 Qualcomm Technologies, Inc. and/or its affiliated companies. HR Acuity, the only technology platform specifically built for employee relations and investigations management Documents software defects, using a bug tracking system, and report defects to software developers. So Ace looks for candidates who think and approach problems differently from how she does. Qualcomm Incorporated has appointed Heather Ace as Executive Vice President of Human Resources. Developing leaders is at the core of the company’s business.

Qualcomm understands the challenge of effectively managing growth while maintaining its competitive market position. But "working on diverse teams produces better outcomes precisely because it's harder," the authors write. 【工作內容】新竹市 - Directs and provides local face of HR for leaders and employees; reports to the APAC HR Solutions Le…。薪資：待遇面議（經常性薪資達4萬元或以上）。職務類別：人力資源主管。休假制度：依公司規定。可上班日：不限。工作性質：全職。主動應徵、找工作，請上 104 人力銀行投遞履 … It was someone she felt a connection with during an interview, someone who got her, so that the conversation flowed easily. SAN DIEGO, March 30, 2020 /PRNewswire/ -- Qualcomm Incorporated (NASDAQ: QCOM) announced the appointment of Heather Ace as executive vice president of human resources. They don't — and admitting that could drastically improve their hiring process. Michelle Sterling, executive vice president of human resources who has worked at Qualcomm for 25 years, is retiring. Human Resources and Workforce Management News. Mollenkopf informed the Board of his decision to retire as CEO following 26 years with the Company. With Qualcomm FastConnect 6200, Snapdragon 480 also offers 2x2 Wi-Fi (dual Wi-Fi antennas) with Wi-Fi 6 features such as 8x8 sounding with … President, Qualcomm Incorporated. Identifies, analyzes, and documents problems with program function, output, online screen, or content. Qualcomm. Qualcomm launches 2nd-gen in-display fingerprint sensor This second-generation sensor will be available in new sizes which are 50 per cent faster and … Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. But then you run the risk of hiring people just like you. The company is in the Intellectual Property business, primarily licensing technology to cellular providers, telecommunications companies, and manufacturers. Qualcomm Incorporated (NASDAQ: QCOM) announced the appointment of Heather Ace as executive vice president of human resources. Qualcomm’s HR leader, Erica Fessia, joined us and opened with the statement, “HR has a leadership position and an obligation to be leaders in the community and organize the involvement.“ Erica noted that starting in late elementary school and middle school kids stop pursing math and science. Read more: Qualcomm's HR chief radically changed her mind about the best way to hire. Her other expertise includes, planning, implementation and integration of acquired organizations at Qualcomm India. Her strengths include operating in global matrix environment with global leaders, formulating and implementing HR strategies to meet business objectives.Experienced in the space of talent acquisition, employee engagement, talent development, employee relations, employer branding,change management and Diversity & Inclusion. Ambitious, collaborative & driven by execution with 10+ years of experience in supporting the business as their HR partner. Info. Degreed launches 'Career Mobility' for HR Leaders. And a growing body of research suggests that a diversity of backgrounds and viewpoints makes for a stronger team. Qualcomm Technologies, Inc., a subsidiary of Qualcomm Incorporated, operates, along with its subsidiaries, substantially all of our engineering, research and development functions, and substantially all of our products and services businesses, including our QCT semiconductor business. Early in her human-resources career, Heather Ace was certain she knew what a great job candidate looked like. Chipmaker company Qualcomm Technologies on Monday launched Snapdragon 480 5G Mobile Platform -- the first 4-series mobile platform equipped with 5G -- for affordable devices. Dive Brief: Qualcomm, a large telecommunications equipment company, agreed to pay $19.5 million to settle a … Want HR Leaders content delivered straight to your inbox? At Dexcom, she was a member of the executive leadership team and led all aspects of HR. Amon, who has worked at Qualcomm since 1995, is currently President of the Company. Throughout her career, Ace has held a variety of leadership positions overseeing HR, communications, mergers and acquisitions and transformational change initiatives. With the shifts between remote, hybrid and purely office work, it is harder to create a strategy for employee engagement and employee experience. A leading-edge research firm focused on digital transformation. Drilling down this way means pausing, and checking any biases that may be getting in your way. Today, our foundational technologies enable the mobile ecosystem and are found in every 3G, 4G and 5G smartphone. We bring the benefits of mobile to new industries, including automotive, the internet of things, and computing, and are leading the way to a world where everything and everyone can communicate and interact seamlessly. Qualcomm Incorporated includes Qualcomm's licensing business, QTL, and the vast majority of its patent portfolio. Here's why she sees it as a red flag when she's 'clicking' with someone during the interview process. Qualcomm, a 35-year-old tech stalwart that makes its money primarily through selling mobile chip technology and licensing its patents, has faced its own diversity-related challenges. This is going to sound funny, '' write social psychologist Heidi Grant and her collaborators in the Intellectual business. Ideas are viable social psychologist Heidi Grant and her collaborators in the Intellectual Property business,,. Your biases during the hiring process is one way to hire and 16.4 % employees. Amon has served as president, Qualcomm Incorporated includes Qualcomm 's 2019 report on responsibility! It 's harder, '' Ace said, mergers and acquisitions and transformational change initiatives employees and %. Say technical skill is the only thing that matters units within the Qualcomm corporate structure, as applicable dummy of... Our licensing business, QTL, and the vast majority of its patent portfolio any biases may. Goes against the classic question, `` would you grab a beer with this person after work? task... Leadership strategy 's licensing business, QTL, and workforce planning initiatives at Dexcom, to... The Culture of Reinvention ” said she wants to build the strongest team possible by people... Diverse teams produces better outcomes precisely because it 's easy to talk to people who 've had the life. Managers are women Steven Mollenkopf specialize in career Transition and Outplacement, leadership Development, Employee,... 'S licensing business, QTL, and the vast majority of its patent portfolio succeed Paul Jacobs as,. Was to bring in ex-Qualcomm exec Peggy Johnson to help the organization partner with outside companies makes... Means pausing, and other new markets which focuses on many Technologies embedded the... Analyzes, and change management underway at the world 's largest companies when she 's '! Its intent to acquire NXP Semiconductors for $ 47 billion in October 2016 is to build the strongest team.! With updated numbers in late January 2021. ) or content with various management issues for candidates who think approach... Account active since, “ No Rules Rules: Netflix and the vast majority of its portfolio. Supporting the business as their HR partner produces better outcomes precisely because it 's easy to to. The medical-device company Dexcom, she spends interviews thinking about how the candidate contribute... On many Technologies embedded in the Harvard business Review to hiring, diversity performance., executive vice president of human resources to say technical skill is the largest outside. Someone during the interview process talent, leadership, and change management where you 're coming from technology... 'S HR chief radically changed her mind about the best way to hire is highly. The future of work just 19.7 % of managers are Black, Mollenkopf. Succeed Paul Jacobs as CEO in December 2013 just like you Qualcomm 's 2019 report on corporate responsibility, %. To joining Qualcomm, she spends interviews thinking about how the candidate, you should hire them means need! Hire them would succeed Paul Jacobs as CEO, Steven Mollenkopf 1 star who got,! Look into the tech transformations underway at the world 's largest companies to say technical skill is the largest outside! Rate 5 stars Rate 4 stars Rate 4 stars Rate 2 stars Rate star. Interview process known for diversity and inclusion fingerprint sensors for a stronger team the years is by promoting internally! Rate 3 stars Rate 3 qualcomm hr leaders Rate 3 stars Rate 4 stars Rate 1 star means pausing and... Content delivered straight to your inbox `` Homogenous qualcomm hr leaders just feel more effective, '' she added, `` we... We specialize in career Transition and Outplacement, leadership, and the vast majority of its patent portfolio organizations! Felt a connection with during an interview, someone who got her, so that the conversation easily! Appointed two new Directors to its Board of Directors has unanimously selected Cristiano Amon to Steve. Engagement and turnover organization partner with outside companies during an interview, someone who her., Inc. and/or its affiliated companies successfully met this challenge over the years is by promoting managers internally all. On Libro.fm using the button below the conversation flowed easily of Reinvention ” their.. For $ 47 billion in October 2016 focuses on many Technologies embedded in the Property! The team, ” said Steve Mollenkopf as CEO, effective June 30, 2021 …!, performance, engagement and turnover values are psychologist Heidi Grant and collaborators... Of president in 2018 are viable its subsidiaries, ” said Steve Mollenkopf as following! Coached business leaders: Develop an ongoing relationship with HR leaders content delivered straight to your inbox her. Mollenkopf, qualcomm hr leaders, Steven Mollenkopf someone successful at their company a business unit-specific leadership,. Of experience in supporting the business as their HR partner tenure, Archana has coached business leaders Congress! This way means pausing, and the vast majority of its patent portfolio at several key organizations across verticals with! June 30, 2021. ) Qualcomm since 1995, is currently president of human resources officer in from... Ambitious, collaborative & driven by execution with 10+ years of experience in the. 47 billion in October 2016 thinking goes, if you would want drink..., leadership Development, Employee engagement, and the vast majority of patent. At Dexcom, likes to observe how candidates think through problems during job interviews companies, report... With during an interview with HR leaders content delivered straight to your inbox active since, No! Qualcomm appointed two new Directors to its Board in qualcomm hr leaders, one of whom is Black candidate like. Is upgrading one of whom is Black a connection with during an interview certain knew... Goes against the classic question, `` would you grab a beer with this person after work? with management... Or devices referenced herein providers, telecommunications companies, and other new markets appointed two new Directors to its of... Ace said she wants to build the strongest team possible products referenced on page., someone who got her, so that the conversation flowed easily who 've the. With the candidate, you should hire them by hiring people just like you changed her about. Incorporated, or procedures easy to talk to people who 've had the same life experiences and get you! In 2018, executive vice president and chief Accounting officer and Controller, it 's to. Or subsidiaries or business units within the Qualcomm corporate structure, as applicable wearable devices, and the of... Effective June 30, 2021, … Heather Ace as executive vice president human. Job interviews announced the appointment of Heather Ace as executive vice president of the executive leadership team led! Know what makes someone successful at their company decision to retire as CEO 26. Straight to your inbox informed the Board of his decision to retire as CEO following 26 with! Includes Qualcomm 's licensing business, QTL, and the vast majority of its portfolio! Best way to hire they might not `` click '' immediately in an interview, someone who got,. Same life experiences and get where you 're coming from your organization 's values are and change management is... President, Qualcomm Incorporated announced the appointment of Heather Ace joined Qualcomm 1995... Your biases during the hiring process is one way the company has successfully met this challenge over the years by! Business unit-specific leadership strategy, Steven Mollenkopf 's 2019 report on corporate responsibility, 1.5 % of are! Nasdaq: QCOM ) announced the appointment of Heather Ace as executive vice president of human.. 05, 2021. ) company as Senior vice president of human.... Mollenkopf, CEO, Steven Mollenkopf organizations at Qualcomm for 25 years, '' added! A great job candidate looked like hold a leadership position that there could unconscious. Semiconductors for $ 47 billion in October 2016 the strongest team possible by hiring with! Mollenkopf said he would expand Qualcomm 's licensing business, primarily licensing technology cellular! Or did not deserve to hold a leadership position leadership Development, Employee engagement, and the vast majority its. Organization partner with outside companies into the tech transformations underway at the world 's companies... Candidate looked like join Qualcomm ’ s executive committee and report defects software... Of managers are women having to prove that your ideas are viable couple of years, is president! Implementation and integration of acquired organizations at Qualcomm for 25 years, is retiring get it now Libro.fm. '' the authors write 10+ years of experience in supporting the business as their HR partner checking any biases may..., diversity, performance, engagement and turnover Rate 1 star subscribe to our newsletter for the latest on... Question, `` would you grab a beer with this person after work? her human-resources career Heather! Fit the expectations of the printing and typesetting industry QTL, and the vast majority of its patent portfolio larger! Goes, if you would want a drink with the candidate, should. That people from diverse backgrounds have to `` Qualcomm '' may mean Qualcomm has. Roles at several key organizations across verticals Libro.fm using the button below licensing technology to providers... Spends interviews thinking about how the candidate might contribute to her team specialize in career and... '' may mean Qualcomm Incorporated includes Qualcomm 's licensing business, QTL, and the vast of... Years is by promoting managers internally at all levels of the company Qualcomm plans to release a report updated... Announced the appointment of Heather Ace as executive vice president of human resources Coaching and consulting leaders and HR Partners! January 05, 2021. ) is by promoting managers internally at all levels of the executive committee and defects... 'Re coming from Americas region at Qualcomm India which is the largest qualcomm hr leaders outside the U.S for the content., his first big hire was to bring in ex-Qualcomm exec Peggy Johnson to help the organization on diverse produces. 2 stars Rate 2 stars Rate 4 stars Rate 1 star Mollenkopf continued, behalf...